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Errol GreeneNovember 5th, 2024

You signed up for the dream of passive income through your Airbnb, VRBO, or short-term rental property. You imagined a steady stream of guests, each one leaving a glowing review, while you sat back and watched the money roll in. But somewhere between the first set of lost keys and the 17th inquiry about the Wi-Fi password, you realized something: This is anything but passive. Let’s be honest, running a short-term rental can feel more like being an on-call doctor than a hands-off business owner. Instead of saving lives, you’re saving vacations—by fielding questions about the thermostat, explaining how to work the TV remote, and, yes, spelling out the Wi-Fi password over and over again. If only there was a way to automate all those annoying, time-sucking guest queries? Enter Porter Hospitality: the virtual assistant you never knew you needed but now can’t live without. Imagine this: Instead of getting that late-night text from a guest wondering where the extra towels are, they simply tap their phone on a Porter Hospitality device, start a chat with your 24/7 assistant and boom! Your guests receive an instant answer without needing your intervention. No phone call. No text. No panic attack as you realize you're out of town and can’t respond immediately. A big win for you and even better experience for your guests. Don’t Just Shape the Experience—Monitor It But Porter Hospitality doesn’t just stop at answering questions. It also keeps an eye on how your guests are feeling about their stay. If a guest starts venting about the squeaky bed or the neighbors’ late-night parties, Porter’s sentiment analysis will catch the negative vibes and give you a heads-up before that dreaded three-star review hits your profile. You’ll have the chance to swoop in and save the day, turning a potential disaster into a five-star recovery. Why Be On Call When You Can Be On Vacation? So, why are you still running yourself ragged, playing tech support and concierge while juggling bookings and cleaning schedules? With Porter Hospitality, you can finally reclaim your time and sanity, letting AI handle the mundane while you focus on what really matters—like finding new ways to wow your guests or, you know, actually enjoying your own vacation for once. Ready to give Porter Hospitality a try? Reach out to us at sales@tenonedesign.com, and let’s make your short-term rental business as passive (and stress-free) as you always dreamed it would be.

@psidentityOctober 7th, 2024
T1Autograph

The T1Autograph iOS library has been updated to v2.0.7 (build 51). This update removes the bitcode intermediate representation from the binaries. Documentation for both the iOS and Android versions is available on the T1Autograph product page. Show release notes

  • Updated
    • Removed bitcode from binaries.

// Swift Package Manager https://github.com/tenonedesign/T1Autograph-SP // Carthage cartfile binary "https://tenonedesign.com/media/t1autograph.json" ~> 2.0 // Cocoapods podfile pod 'T1Autograph', '~> 2.0'

Latest library and demo projects Release history for T1Autograph

Errol GreeneAugust 27th, 2024

Ah, the sweet, sweet sound of passive income… or so you thought when you first started hosting a short-term rental. Visions of effortless cash flow danced in your head as you imagined travelers booking your charming space while you sipped margaritas on a beach. Then reality hit like a doorbell ringing at 3 a.m. Ding-dong—"Hi, sorry to bother you, but how do you connect to the Wi-Fi?" Ding-dong—"Where’s the extra toilet paper?" Ding-dong—"The TV remote isn’t working. Help!" Suddenly, you're not just a host. You're a 24/7 helpline, an on-demand concierge, and sometimes, a full-blown therapist. Let’s face it, short-term rental income is awesome sauce, but the never-ending stream of guest inquiries can make you feel like you’re in a constant state of emergency. Guests always seem to reach out with "urgent" questions at the most inconvenient times. They often need assistance outside of regular working hours, leading to late-night calls and messages that disrupt personal time. This situation forces you to either stay constantly available or hire additional staff. Enter Porter Hospitality: The Super Host's BFF What if you could finally mute those late-night pings? Imagine if the question "How do I connect to the Wi-Fi?" was answered before it even left your guest’s lips. With Porter Hospitality, this dream can be your reality. Here’s how it works: Guests simply tap or scan a QR code, and—voilà—they’re connected to Wi-Fi without needing to decipher your complex password that looks like it was created by a cat walking across your keyboard. But Porter Hospitality doesn’t stop there. For anything from "Where’s the nearest coffee shop?" to "How do I use the thermostat?" Porter’s got your back, so you can finally put down the phone and actually enjoy that beach. Porter Hospitality doesn’t just make your life easier—it makes you look like a hosting superhero. Your guests get the info they need instantly, without disturbing your beauty sleep. Save Your Sanity, One Tap at a Time So go ahead, relax. Porter Hospitality has got this. And next time you get that 11pm text asking about your Wi-Fi password, just remember: there’s a better way. If you’re ready to stop being on call 24/7 and start enjoying the "passive" part of your rental income, Porter Hospitality is your new best friend. Trust us, your sanity will thank you. And that beach? It’s calling your name. Finally. Interested in learning more? Reach out to us at sales@tenonedesign.com. We’d love to help you get started with Porter Hospitality!

Errol GreeneJuly 31st, 2024

Running a short-term rental property can be a fantastic way to generate passive revenue. However, if you've managed a property, you know it’s not always easy. The constant barrage of texts, calls, and emails, coupled with property damage and on-demand service, often leads many property managers to sell their properties and exit the industry entirely. Here are some unique challenges hosts face. Can you relate? Round-the-Clock Guest Inquiries: Guests always seem to reach out with "urgent" questions at the most inconvenient times. They often need assistance outside of regular working hours, leading to late-night calls and messages that disrupt personal time. This situation forces you to either stay constantly available or hire additional staff. Providing Expert Local Knowledge: Keeping up with local dining spots, entertainment, and attractions can be challenging, especially if you manage multiple properties. Guests rely on your expertise for recommendations, but constantly updating printed guides is tedious and often results in frustration when they get lost or outdated. Handling Routine Questions Efficiently: Routine inquiries—like check-in details, Wi-Fi passwords, and house rules—can take over your inbox, diverting attention from critical tasks. Manually responding to these questions can be time-consuming and tedious. Overcoming Language Barriers: Supporting international guests who speak different languages can be quite challenging. Miscommunications can lead to frustration and negative reviews, damaging your reputation. Many property managers have learned the hard way that translation apps are not always reliable solutions and can lead to some interesting conversations. Managing Guest Feedback in Real-Time: Catching and addressing guest dissatisfaction in real-time is critical for maintaining a positive reputation. Traditional feedback methods in 2024 are too slow, being more reactive than proactive. What if there was a game-changing solution that offered relief from being on call 24/7, providing expert local knowledge, and more? Say hello to AI Concierge, a revolutionary new tool that addresses these challenges, improves guest experiences, and even monitors guest questions to help you preemptively solve issues before they turn into negative reviews. Let's see how AI Concierge can help out! Round-the-Clock Guest Inquiries: AI Concierge, you get real-time, 24/7 support. Guests receive accurate, immediate and personal responses without the need for your intervention. This ensures constant support availability, enhances guest satisfaction, and allows property managers to reclaim their personal time. Providing Expert Local Knowledge: With AI Concierge, you get real-time, 24/7 support. Guests receive accurate, immediate, and personal responses without the need for your intervention. This ensures constant support availability, enhances guest satisfaction, and allows property managers to reclaim their personal time. Handling Routine Questions Efficiently: AI Concierge is a continually evolving expert on your property and its surroundings. As your property and city change, it adapts, ensuring guests receive accurate, always up-to-date, and personalized recommendations. This not only enhances their experience but also takes the pressure off you to be a local guru for all your locations. Overcoming Language Barriers: AI Concierge breaks down language barriers by supporting guests in nearly 100 languages. Guests feel welcomed and understood in their native language, improving their satisfaction and creating a customized, positive experience for them. Managing Guest Feedback in Real-Time: AI Concierge changes the game by monitoring guest feedback in real-time, alerting you to potential issues before they escalate. This proactive approach allows for prompt resolution of concerns, enhancing overall guest satisfaction and increasing the likelihood of positive reviews. By addressing issues as they arise, you can ensure a smoother, more enjoyable experience for your guests.

By providing instant 24/7 assistance, evolving expert local knowledge, efficient handling of routine questions, the ability to overcome language barriers, and providing guest sentiment, AI Concierge not only enhances the guest experience but also significantly reduces your workload. Welcome to the future of property management with AI Concierge for Porter Hospitality. To learn more or schedule a live demo of AI Concierge, contact sales@tenonedesign.com.

@psidentityDecember 22nd, 2021
T1Autograph

The T1Autograph iOS library has been updated to v2.0.6 (build 50). This update fixes a dark mode toolbar appearance issue for the modal display view. Documentation for both the iOS and Android versions is available on the T1Autograph product page. Show release notes

  • Updated
    • Fix for modal display toolbar color in dark mode.

// Swift Package Manager https://github.com/tenonedesign/T1Autograph-SP // Carthage cartfile binary "https://tenonedesign.com/media/t1autograph.json" ~> 2.0 // Cocoapods podfile pod 'T1Autograph', '~> 2.0'

Carthage update: Carthage now fully supports .xcframework files. There is no need to use a previous T1Autograph version, and no requirement to override the default Validate Workspace value in your Xcode target build settings. If you are updating from T1Autograph.framework, be sure to change the references in your project from T1Autograph.framework to T1Autograph.xcframework.

Latest library and demo projects Release history for T1Autograph