A better way to share your Wi-Fi.
Porter Hospitality erases the need to hand out your wireless password and gives your customers access with a simple tap or scan.
It starts with incredible hardware
Beautifully designed
Cloud management
Flexible mounting
Every question answered
AI Concierge, at your service.
Think back to every notification you’ve received with a guest question, then kiss them goodbye. Our optional AI Concierge can be trained to answer questions on your behalf, with perfect manners, in dozens of languages.
Have a quick chat with it now. This Concierge is an expert on a small property in Portland, Oregon.
Go from simply sharing Wi-Fi to fully assisting your guests.
Wi-Fi is only the beginning
Porter Hospitality simplifies wireless access for your business.
Sharing Wi-Fi can be troublesome with long passwords, or weak passwords that fail to protect your business.
Tapping or scanning Porter Hospitality will display a beautiful screen showcasing your brand and inviting your guest to join your Wi-Fi. The whole process is contactless and more importantly - effortless.
Simple access,
sophisticated management.
Choose between local or remote management for your Porter Hospitality
Local Management
- Fast connection to the network when tapping/scanning
- No need for guest mobile data access
- Full remote management
- Customer engagement features
- AI Concierge option
Cloud Management
- Full remote management of Porter Hospitality
- Consistent brand experience for all phones via tap or QR code scan
- Optional AI Concierge feature*
- Built-in tools to track guest interactions
- Access control options (terms and/or email address)
- API access for auto-updating Wi-Fi credentials
- Built-in tools to track guest interactions
*Optional AI Concierge requires subscription
Manage from anywhere
Cloud management allows you to update the Wi-Fi credentials and adjust your settings from a secure dashboard or the Porter Setup app.
The dashboard shows a live preview of your guest’s phone, making it simple to craft amazing experiences.
Beautiful, versatile construction
Porter Hospitality’s tidy wooden surface looks great everywhere, and is offered in two gorgeous finishes.
It comes with four standard mounting configurations, including options to permanently mount the device. This flexibility allows Porter Hospitality to blend in easily with any decor.
Flexible mounting configurations- Easy to clean; contactless operation
Your guests are one tap away from a delightful experience.
Deploy a unique business advantage
Collect email addresses for promotions and marketing
Connect your guests directly to your business. Request or require customer email addresses.
Less friction, more sharing.
Works with both iPhone and Android devices
Allow your guests to have all their questions answered friction-free with either their iPhone or Android device.
Instruction cards
Our optional printed surrounds help draw attention to your Porter Hospitality. Pick a style that focuses on home instructions, or simply Wi-Fi
These durable cards are printed on a solid plastic substrate for easy cleaning.
Instruction cards
Our optional printed surrounds help draw attention to your Porter Hospitality. Pick a style that focuses on home instructions, or simply Wi-Fi.
Wi-Fi-focused card
Place under your Porter to help guests connect
$10
House-focused card
Place under your Porter to help guests connect
$10
Deploying on a larger scale?
Make an appointment for a demo of the cloud platform and AI Concierge. We’ll be in touch to set something up.
Porter Hospitality
Built with enterprise in mind, Porter Hospitality gives you full control over your wireless network’s shareability. 🚚🚚 Includes free domestic shipping
Built with enterprise in mind, Porter Hospitality gives you full control over your wireless network’s shareability. 🚚🚚 Includes free worldwide shipping
Built with enterprise in mind, Porter Hospitality gives you full control over your wireless network’s shareability. 🚚🚚 Includes free worldwide shipping
Built with enterprise in mind, Porter Hospitality gives you full control over your wireless network’s shareability. 🚚🚚 Includes free worldwide shipping
Built with enterprise in mind, Porter Hospitality gives you full control over your wireless network’s shareability. 🚚🚚 Includes free domestic shipping
Built with enterprise in mind, Porter Hospitality gives you full control over your wireless network’s shareability. 🚚🚚 Includes free worldwide shipping
Built with enterprise in mind, Porter Hospitality gives you full control over your wireless network’s shareability. 🚚🚚 Includes free worldwide shipping
Built with enterprise in mind, Porter Hospitality gives you full control over your wireless network’s shareability. 🚚🚚 Includes free worldwide shipping
$1292494891,2001993807401,800
$258$516$1,290$398$796$1,990 Frequently Asked Questions
Who is this right for?
Anyone with a guest network. It’s great for business who share Wi-Fi using a complicated captive portal and want to simplify. It’s incredible for property managers who want to cut down on time spent supporting guests. Lastly, if you’re sharing with guests in your home and you want the absolute most premium experience, let’s gooooo this is it.
Is custom branding available?
Yes! Contact us at sales@tenonedesign.com for details.
What’s in the box?
Porter Hospitality ships with everything you’ll need. It includes a back mounting bracket used for table or wall mounting, rubber feet, and a hardware kit for permanent installations. Oh - and the instructions, of course. During setup, you’ll have the option of enabling the AI Concierge (subscription required).
Can it be used without a subscription?
Yes, definitely! You will have immediate access to cloud-management and local-mode Wi-Fi sharing. The optional AI Concierge does require a subscription (starting at $30/month).
What is required to set up a Porter Hospitality?
After you unpack the device, you’ll download our Porter setup app. The app will guide you through setup, and your fleet of Porters will all be managed from the app or the web dashboard, https://portersetup.com/dashboard.
Does using Porter require any special apps?
After Porter Hospitality is set up, any guest can use it without installing an app. Porter Hospitality uses mechanisms built in to the phone’s operating system, avoiding the need for third-party apps.Where might I find the setup apps for my Porter?
Visit portersetup.com/setup/.
How does Porter Hospitality compare with a standard Wifi Porter?
Porter Hospitality does everything Wifi Porter does, but also enables cloud management features through the dashboard. You can update the Wi-Fi password, change your messaging, train the optional AI Concierge, engage with your customers, collect data, and update your devices remotely.
Will Porter Hospitality work in my country?
Yes, Porter Hospitality can help your guests wherever your property may be. It is compatible with your Wi-Fi anywhere you have a Wi-Fi router. There are no geographical limitations.
Is Porter Hospitality available in other languages?
Porter Hospitality is fully customizable. Every message and every screen may be updated with the language of your choice. Additionally, several important instruction messages are automatically translated into English, French, Italian, German, Spanish, Urdu, Hindi, and Simplified Chinese depending on the language used on your guest’s phone. Lastly, the AI Concierge feature is capable of communicating in dozens of languages automatically.
What happens when I change my Wi-Fi password?
If you’re using the cloud management mode, you may update the password remotely in your Porter Setup app. The changes will take effect immediately for all associated Porters. You may also update it using an API call from a server. For local management mode, you would need to physically tap the device with your phone and print a new barcode.
Which phones are compatible with Porter Hospitality
All modern phones are able to either tap or scan a QR code. This allows Porter Hospitality to enjoy broad compatibility, including most older devices. Compatibility is further improved when using cloud management mode.
What are the mounting options for Porter Hospitality
There are four standard configurations. Table top (angled), table top (flat), picture frame, and wall-mount. Please see the spec sheet for more details.
What is Porter Hospitality made of?
Porter Hospitality models are carved from hard maple and american black walnut, and ships with steel mounting hardware. The walnut version is inlaid with beautifully-finished stainless steel. Each piece is unique. Exact color and grain will vary.
How do I train my AI Concierge?
You get to pick which method works for you. You can answer questions, paste in info from your house manual, or our favorite: you can walk through the property and dictate what you see and how it works as if you are giving a tour. This is an intuitive and simple way to train.
Why do we use a Wi-Fi logo on Porter Hospitality?
It’s important to show guests the information they most urgently need. When guests enter an AirBnb, the first thing they look for is Wi-Fi, so you can be sure guests will interact with the device.
Can I change my Porter Hospitality from local management to cloud-style management?
Yes. You will choose local or cloud-style management during initial setup, and it is possible to reconfigure the device to use a different management mode at any time.
What type of Wi-Fi networks can use Porter Hospitality?
It’s excellent with WPA2 or WPA3 PSK networks, but can also be used for captive portal logins. It is not suitable for certificate-based Wi-Fi authentication.
How does using a Porter Hospitality affect security?
Porter Hospitality can be very good for your network’s security. It enables you to easily share long, secure passwords. Cloud managment mode makes it simple to change your password regularly if you wish. You should treat Porter Hospitality with care as it does provide access to your Wi-Fi password. For example, if you don’t like your cousin Ralph, and you don’t want Ralph on your network, keep your Porter Hospitality away from Ralph. See the Porter Hospitality security details for more info.
Where might I find the API docs for Porter Hospitality?
You may view the latest API documentation at https://portersetup.com/docs/api/. Please use the email address listed in the docs to contact our developers with any questions.
Does Porter Hospitality work with laptops?
For most laptops, the Wi-Fi password must be typed in directly to the machine. However, if you’re using an iPhone and a MacBook, you can first join from your phone, and the password will be shared with your MacBook automatically.
Does Porter Hospitality require batteries or a power connection?
Porter Hospitality contains circuitry that is powered by your smartphone when you tap. It requires no batteries or power connection.
What if I don’t see an answer to my question?
Please let us know! We’d be happy to assist.
